You don't need a consultant who repackages Pega Academy labs. You need an LSA-caliber architect who designs case hierarchies that survive 10,000 concurrent users, wires Customer Decision Hub for real-time next-best-action, exposes processes through DX API, and keeps every rule upgrade-safe so your next Pega Cloud release is a one-click deploy — not a six-month rewrite.
$26/hr
Starting rate
3 days
Free Design Studio PoC
LSA+
Certified senior bench
Brief us in 60 seconds. We'll match a certified Pega architect in 24 hours and deliver a free 3-day Design Studio proof of concept.
Replies within 4 business hours · No agency fee
Six production engagements from the last twelve months — none of them are "we installed App Studio and made a screen."
Full Customer Service deployment for a tier-1 insurer: omnichannel case routing, SLA escalation, knowledge management integration, and a unified desktop that replaced four legacy screens. Average handle time dropped 35%.
CDH implementation for a retail bank: adaptive models scoring 12 million customers nightly, real-time next-best-offer injection into mobile banking and branch channels, and an A/B testing harness that proved 18% uplift in cross-sell conversion.
End-to-end claims processing platform: intake, triage, investigation, settlement, and appeal stages modeled as nested case types with parallel processing. Integrated with legacy mainframe via MQ connectors and file listeners.
Used Pega GenAI Blueprint to prototype a commercial underwriting workflow in two days, then hardened the generated case structure in Dev Studio. The client went from concept to production pilot in seven weeks instead of the typical four-month cycle.
Migrated a 7.x on-prem deployment to Pega Cloud (Infinity 24.1): refactored custom Java steps into standard activities, replaced local filesystem references with S3 connectors, and rebuilt the deployment pipeline around Pega Deployment Manager.
Built a React customer portal consuming Pega DX API v2 for loan origination. The portal handles case creation, document upload, status tracking, and e-signature, while all business logic and routing stays inside Pega. Zero duplicate rules.
Hands-on production experience across the full Pega ecosystem — not just the Academy certification path.
Our process removes risk before you commit budget. Every project starts with a free Design Studio proof of concept so you see working rules in the first week.
30-minute call to map your case types, integrations, channels, and compliance constraints. We pull 1-2 certified Pega architects from our bench whose vertical experience matches your domain.
Working rules, not a slide deck. The architect builds a minimal end-to-end case — typically one case type with routing, SLA, and a connector to your real data — visible in your Pega environment.
We lock in a fixed-scope or dedicated-engineer model. Daily standups in your Slack or Teams, rules in your Pega environment, peer reviews by a second architect. Deployment Manager pipeline configured from day one.
Once live, we tune SLAs and decision strategies based on real volume, run PAL health checks, and either continue as fractional Pega engineers or hand off cleanly with a runbook and training sessions for your team.
Three engagement models. No setup fees, no agency margin, no minimum commitment beyond the current sprint.
3 days
Free
End-to-end slice of your case type, built against your real data in your Pega environment. Zero commitment.
10-26 weeks
$80K - $500K
Defined deliverable, fixed price, fixed timeline. Best for Customer Service rollouts, CDH implementations, or full case platforms.
Monthly
$26 - $150/hr
Fractional or full-time Pega engineer embedded in your team. Rates scale from offshore mid-level to US-based LSA.
We're not a body shop that found "Pega" on a keyword list. Our architects have delivered Pega implementations across banking, insurance, healthcare, and government for over a decade.
Every senior consultant holds CSA at minimum. Most hold SSA or LSA. We verify certs before every engagement and match certification depth to project complexity.
We'd rather show you a working case type than convince you with a deck. If the PoC doesn't prove value, we walk away — no invoice.
Our CDH-certified consultants have shipped next-best-action, adaptive models, and real-time decisioning for banks and insurers. Not just theory — measured lift.
We'll tell you when Pega is the right platform and when ServiceNow, Salesforce, or Camunda is a better fit for your use case. No vendor lock-in bias.
A generic BPM developer understands workflow notation but may never have touched Pega's rule engine. A low-code developer drags boxes in OutSystems or Mendix. A Pega developer designs case hierarchies, decision tables, and data transforms inside App Studio and Dev Studio, wires SLAs and service-level routing, and knows the guardrails pattern that keeps applications upgrade-safe. The skill set is deep, platform-specific, and not interchangeable with other low-code stacks.
Our senior bench includes Certified System Architects (CSA), Senior System Architects (SSA), Lead System Architects (LSA), Certified Decisioning Consultants, and CDH Engineers. Several consultants hold the Certified Lead System Architect (CLSA) Parts I and II. We verify credentials before every engagement and match certification level to project complexity.
All three. Most new engagements start on Pega Cloud because it removes upgrade friction and gives you built-in DevOps pipelines. For clients in regulated industries that require on-prem or client-managed cloud (AWS, Azure), we handle the full deployment topology including load balancing, search clustering, and database tuning for PostgreSQL or Oracle.
We have shipped CDH implementations for retail banks (next-best-offer on digital channels), insurance carriers (proactive retention during policy renewal), and telcos (real-time cross-sell in call center). The work involves adaptive models, interaction history summaries, strategy design in Customer Decision Hub, and A/B test frameworks that measure lift against a control group.
GenAI Blueprint lets business stakeholders describe a workflow in plain language and generate a Pega case structure automatically. Our architects use it to accelerate the design phase, then refine the generated application in Dev Studio to add guardrails, integrations, and production-grade error handling. For greenfield projects it can cut the design-to-prototype cycle from weeks to days.
Senior US-based Pega developers run $120 to $200 per hour. LSA-level architects can reach $220 per hour for complex decisioning or migration work. Our offshore and nearshore models start at $26 per hour for mid-level developers. Most engagements are either fixed-scope builds ($80K to $500K, 10 to 26 weeks) or dedicated monthly engineers. Every project begins with a free 3-day Design Studio proof of concept.
Pega's DX API and connector framework are the backbone. We build REST and SOAP connectors to Salesforce (typically for CRM sync), SAP (ECC or S/4HANA for policy or order data), and Oracle (EBS, Siebel, or custom schemas). For legacy mainframe cores we use Pega's file listener and MQ connectors with data transforms that map COBOL copybooks to Pega clipboard structures.
Brief us on what you're building. We'll match a certified Pega architect in 24 hours and ship a working Design Studio proof of concept by the end of the week — no charge.